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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional trading company as well as a manufacturer with our own factories. We are able to mix different kinds of products from different factories in one order to help clients save on purchase costs.
Can I visit the factories?
We warmly welcome customers to visit us and our factories. Please kindly inform us of your schedule in advance so we can make the necessary arrangements for your visit.
Can you provide a product catalogue?
We specialize in engine spares for passenger cars, forklifts, agricultural instruments, and construction machines. Please contact us directly for the specific catalogues you require.
What if I cannot reach your minimum order quantity (MOQ)?
If you cannot reach the MOQ for an item, we suggest referring to our goods in stock or group sourcing items. We can also provide a list of prompt goods available at competitive prices for smaller quantities.
Can you help with custom designs or OEM items?
Yes, we have a professional development team to design new items and have produced many OEM and ODM products. Sample development typically takes 15-20 days, with fees based on material and size.
How do you handle quality guarantees?
We are 100% responsible for any damage to full container goods if it is caused by improper packaging on our part. We stand behind the quality of our shipping and handling.
Autowellix Autoparts
