Frequently Asked Questions
What information is needed for a customized inquiry?
Please provide drawings or samples if available, and specify your requirements for material, tolerance, surface treatments, and order quantity.
How is product quality guaranteed?
We perform a 100% inspection and provide full inspection reports. A pre-production sample is always required before mass production begins.
What is the typical delivery time?
Standard delivery is generally 7-15 working days. If new tooling is required based on your drawings, it may take 20-30 working days.
Do you provide after-sales support and maintenance?
Yes, we support after-sales maintenance. Our long-term commitment ensures product reliability and customer satisfaction.
Can you support OEM or custom branding?
Yes, we support both OEM services and customization of various styles, sizes, and specifications to meet your specific application needs.
What certifications do your rubber hoses hold?
Our products are manufactured according to CE, SGS, and ISO9001 standards to ensure international quality compliance.
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